OTT / Digital Services

"The insights and strategies shared were incredibly valuable, and as a result, we have begun to revamp our product and promotional structures. Your guidance has truly helped us to think about the bigger picture and focus on long – term success."

CMO

Mobicom Mongolia

"I liked the content & the recommendations from the CVM report. The Research team entered into the details to show us how to execute actions and also showed flexibility in adapting their recommendation to our particular situation in Spain"

Manager Consumer Business Unit

Vodafone Spain

"The big data research was very insightful & provided a nice overview with plenty of examples/applications. The workshop also was interactive, down to the right level of detail, and the presenter was very clear & Based on this experience it looks very promising so I can surely recommend colleagues to consider Wireless Federation"

Group Manager Analytics

Teliasonera Finland

"I would like to thank your research director for the knowledge passed on to our teams through these case studies – great job!"

Director – Digital Transformation

Veon Group Netherlands

"The research document was very useful & the workshops were even better because these sessions were according to our needs and the situation we are exactly in. The head of research was knowledgeable & like a telecom reference book that you can ask any question and he would have an answer for that, for sure :). We will be glad to recommend Wireless Federation as a telecoms knowledge partner and would like to be in touch with them for future help and knowledge we need."

Head Market Intelligence

MCI IRAN

"We use WF reports extensively within International Marketing at T-Mobile as it is a consumer-centric comprehensive report that effectively describes the desires, motivations, and behavior of this complex consumer segment, debated throughout a report offering valuable insights backed by robust quantitative analysis"

International Vice President

T-Mobile

"The sessions with Wireless Federation were good and the Research Team focused on our challenges and addressed them within the session"

GM Customer Service

Telstra Australia

"The team was so helpful in researching our needs. Wireless Federation provided us with all the information and explanation whenever we needed and always been timely and efficient. They had gone above and beyond their call of duty whenever we have asked for additional information or help. And their commitment to keep on innovating means we are well placed to continue to improve our strategies. I would highly recommend their high quality research services."

Head of Retention & Loyalty

STC

"We have found WIFED reports of great value for many years now, their recent Customer Experience study was very insightful too as it helped us draft our CE roadmap"

Head of CX

Etisalat Egypt

"We consider Wireless Federation a vital partner in building our ICT knowledge & in achieving our strategic objectives. For sure; very useful report on mass sharing with facts and figures and the best part was the vision of network factory and its best international practices including the Gulf region. The workshops were also very useful and we have learned a lot from it."

Strategy Advisor

TRA Bahrain

"The session with Wireless Federation was tactical. The approaches recommended were appropriate to our context and objectives. It added value by offering specific action steps"

Head of Digital Communications and Self Service

Globe Telecom

"The Research team did a good job on best practices and especially the specific examples for Ghana, also the segmentation approach for high ARPU subs. Look forward to more workshops with Wireless Federation to help us drive HVC acquisitions"

Voice Acquisition Manager

Telecel Ghana

"I have gone through the (Cost Reduction) report and learned some new stuff, especially on the technical side"

CFO

MTN Benin

"I have read Cost Reduction report which I received from my management which was around 250 pages from wireless federation. It was very worthy and healthy report because includes a lot of information. I would be happy to receive such reports in the future."

Budgeting & Reporting Manager

Zain Iraq

"The sessions we had with Wireless Federation Analysts were really beneficial they gave me great business insights where we talked about many interesting topics. The most important one was how to enhance revenues from High Value Customers. We reached a conclusion that we can easily make a positive impact on revenues through implementing couple of simple initiatives. I put a plan and I hope to see positive results soon. I really want to thank WIFED for the great efforts and time they spent with us."

Head B2B

Umniah Jordan

"The report was indeed useful and we have released an RFP for network outsourcing."

CTO

DU UAE