Strategic Transformation Program

    CSO Class on Telco to Tech-co Transformation, Growth Programs and Cost Efficiency

    Master the complete transformation from traditional telco to technology company through proven frameworks, AI implementation, and strategic cost optimization. Learn from global leaders including Jio, Rakuten, T-Mobile, and Axiata who have successfully navigated this transformation to achieve operational excellence, revenue growth, and sustainable competitive advantage in the digital economy.

    26 hours total
    Max 20 participants
    7 comprehensive modules

    Course Overview

    This comprehensive strategic program guides chief strategy officers and senior executives through the complete transformation from traditional telecommunications provider to technology company. Master the 4 pillars of transformation: Operational Innovation, Technological Innovation, Vendor Management, and Business Management, while implementing the proven 4S Framework across Service, Sales, Sites, Systems & Technology.

    Learn from revolutionary transformation examples including Jio's super telco model, Rakuten's cloud-native agility, and comprehensive case studies from 90+ telcos achieving significant cost efficiency and revenue growth. Discover how leading operators like T-Mobile, Turkcell, Orange, and Axiata have successfully leveraged digitization, AI, and cloud migration to enhance operational efficiency while delivering seamless customer experiences.

    The program covers critical transformation areas including public cloud migration strategies, AI-led maintenance frameworks, fintech revolution integration, and internal systems optimization using RPA and automation. Through real-world case studies achieving $175M+ cost efficiency and $290M+ revenue growth, you'll develop the strategic capabilities needed to lead successful tech-co transformation initiatives.

    Key Benefits

    Cost Optimization

    Learn to achieve $175M+ cost efficiency through proven transformation frameworks and AI implementation

    Revenue Growth

    Drive $290M+ revenue growth by 2026 through strategic tech-co transformation initiatives

    Operational Excellence

    Implement the 4S Framework and achieve operational innovation like leading global telcos

    Digital Leadership

    Transform from traditional telco to tech-co leader using AI, cloud, and automation strategies

    Learning Outcomes

    • Master the 4 pillars of Telco to TechCo Transformation and implement the 4S Framework effectively
    • Apply proven frameworks including Digital Maturity Index, QRC Framework, and Net Easy Score
    • Implement 12 strategic ways to drive business value and optimize costs across operations
    • Learn from transformation success stories of T-Mobile, Turkcell, Jio, Orange, Rakuten, and Axiata
    • Leverage digitization and AI to enhance efficiency and deliver seamless customer experiences
    • Transform sales operations through AI-led onboarding, automation, and digital sub-brands
    • Execute public cloud migration strategies and implement AI-led maintenance frameworks
    • Optimize internal systems and support using AI, automation, and RPA for significant cost savings

    Course Modules

    Seven comprehensive modules featuring transformation frameworks, global case studies, and proven strategies for achieving tech-co transformation excellence.

    Module 1

    Module 1: Evolving Models and Frameworks for Telco to Tech-Co Transformation

    4 hours
    Module 2

    Module 2: Vision 2030, Roadmaps, Initiatives, Results of Leading Telcos

    3.5 hours
    Module 3

    Module 3: No Ordinary Telcos: Jio & Rakuten

    3 hours
    Module 4

    Module 4: Leveraging Digitization to Enhance Efficiency and Deliver Seamless Customer Experience

    4 hours
    Module 5

    Module 5: Transforming Sales via Digitization, AI-Led On-boarding, and Digital Sub-brands

    4 hours
    Module 6

    Module 6: Transitioning to Public Cloud, AI-Led Maintenance & Fintech Revolution

    3.5 hours
    Module 7

    Module 7: Systems and Support: Using Tech and AI Internally

    4 hours

    Who Should Attend

    This program is designed for C-level executives and senior leaders responsible for strategic transformation and digital innovation.

    CEO
    Advisor to CEO
    Chief Digital Officer
    Chief Strategy Officer
    Head of Corporate Strategy
    Chief CX/DX
    Digital Transformation

    Ready to Lead Tech-Co Transformation?

    Join this strategic program and master the frameworks needed to successfully transform your organization from telco to tech-co leader.

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