Roaming Revenue Workshop

    Workshop on Tackle Silent Roamers

    Master comprehensive strategies to tackle silent roamers and optimize roaming revenue through proven frameworks, AI-driven analytics, and innovative customer engagement techniques. Learn to implement 48 outbound and 31 inbound roaming features while preparing for e-SIM disruption and future roaming business models.

    22 hours total
    Max 20 participants
    6 comprehensive modules

    Course Overview

    This specialized workshop addresses the critical challenge of silent roamers - customers who travel without activating roaming services, resulting in significant revenue loss for telecommunications operators. Master comprehensive strategies to identify, engage, and monetize both outbound and inbound roaming opportunities through proven frameworks and innovative technology solutions.

    Learn to implement the complete 48 outbound and 31 inbound roaming feature checklists, design effective airport activation strategies, and create seamless customer journeys that prevent bill shock while maximizing revenue. Explore advanced techniques including geofencing, behavioral anomaly detection, and AI-driven customer engagement that automatically identify and activate silent roamers.

    The program covers emerging disruptions including e-SIM technology, innovative business models from leading operators like Singtel, and future-ready strategies for the evolving roaming landscape. Through comprehensive case studies from Malaysia, Ooredoo, Airtel, and global operators, you'll develop the expertise to transform roaming from a revenue challenge into a competitive advantage.

    Key Benefits

    Revenue Recovery

    Learn proven strategies to unlock missed revenue from silent roamers and optimize existing customer value

    Market Expansion

    Master inbound roamer acquisition strategies to capture revenue from tourist and business travelers

    AI-Driven Insights

    Implement advanced analytics, geofencing, and machine learning for intelligent roaming management

    Future-Ready Strategy

    Prepare for e-SIM disruption and emerging roaming technologies with proven adaptation frameworks

    Learning Outcomes

    • Master comprehensive roaming revenue optimization using 48 outbound and 31 inbound feature checklists
    • Implement proven strategies to tackle silent roamers and unlock missed revenue opportunities
    • Design effective airport activation strategies for both departing and arriving passengers
    • Execute ARPU to ARPA transformation through family roaming and travel pass models
    • Apply Big Data and AI for behavioral anomaly detection and geofencing-based roamer activation
    • Implement e-SIM strategies and prepare for roaming business disruption
    • Develop comprehensive inbound roamer acquisition and retention strategies
    • Create data-driven roaming management systems using machine learning and predictive analytics

    Course Modules

    Six comprehensive modules covering silent roamer strategies, advanced analytics, and future-ready roaming business models.

    Module 1

    Module 1: The Evolving Roaming Landscape & Overview

    3 hours
    Module 2

    Module 2: Roaming Challenges and Telco Solutions via Partnerships

    3.5 hours
    Module 3

    Module 3: Strategies to Tackle Silent Roamers & Drive Outbound Revenues

    4.5 hours
    Module 4

    Module 4: Features, Services & Strategies for Inbound Roamers

    4 hours
    Module 5

    Module 5: E-SIM and Roaming Business Disruptors

    3 hours
    Module 6

    Module 6: Roaming, Big Data, AI and Revenue Retrieval

    4 hours

    Who Should Attend

    This workshop is designed for roaming professionals and international business leaders responsible for roaming revenue optimization.

    Head of Roaming
    Head of International Business
    Roaming Managers
    Head of Retail Roaming
    Wholesale

    Ready to Unlock Roaming Revenue?

    Join this specialized workshop and master the strategies needed to tackle silent roamers and optimize international revenue streams.

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